Nice team members, but toxic culture and rigid leadership - Sales Associate Trolley Employee Review

The team was really nice

Can't really think of any

The company is filled with friendly, knowledgeable people, and there is genuine potential within the organization. To fully unlock that potential, stronger and more structured management would be beneficial. Just as an electrical circuit relies on proper connections to function smoothly, a well‑coordinated workforce depends on effective leadership.

The company’s product consistently falls short of the ambitious goals and expectations set by leadership. There is a noticeable revolving door, with a very high turnover rate across teams. Large-scale layoffs often occur immediately after major marketing pushes—right after employees are encouraged to participate and help boost the company’s public image. This pattern feels misleading and undermines trust.