CUNA Brokerage Services Inc : brokerage to credit unions nationwide - Financial Advisor TruStage Employee Review

4.0
5 Jan 2010
Recommend
CEO approval
Business outlook

Pros

Financial advisors are not captive agents and were provided with 4 good levels of financial planning software. Advisors market to credit union Members and have the marketing support of not only CUNA but also their assigned credit union. Computers, phones, printers and parking are determined by the local credit union but may be negotiated in initial employment contract.

Cons

There is an inherent mismatch between a for-profit brokerage service and service to non-profit credit unions. I know of no CU that understands the financial planning business and therefore one is often faced with irreconcilable issues i.e. serving all Members, even those with no money to invest, while trying to support oneself by tiering services and qualifying Members. Advisors are often responsible for a large number of branches (5+) so much have outstanding time management skills and use the best technology/tools to support the challenges.

Explore other reviews about TruStage

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, good salary and mission

Cons

Remote work standards vary team to team

1.0
19 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great company to work for until about a year ago.

Cons

I have worked for TruStage for over 10 years. They recently made the decision to outsource a large amount of employees to another company- Wipro. 120 people lost their jobs at Trustage and TruStage signed an non-compete between themselves and Wipro in which none of the 55 employees who got an employment offer with Wipro could be hired in any other role until September 2027. I lost my health care, my pension, and my job security and TruStage didn’t care at all. I would be wary of working for TruStage as I hear they want to expand to outsource more jobs to wipro/india. It’s a disgrace the way they handled the outsourcing of loyal, smart, successful employees.

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