Metrics and data only hard work doesn't matter - Account Manager TruckPro Employee Review

2.0
8 Apr 2021
Recommend
CEO approval
Business outlook

Pros

The people at my local branch are fantastic.

Cons

Upper management is a total mess. All year long my job description constantly changed with out notice or communication of the "new way". When you then don't do it the new way, you are at fault. A typical work week for an account manager is 70 hours a week, for 40 hours pay. And when you get home there is more paperwork to track the data. Then at review time this will be used to give you only an average review that is just an excuse to not give out raises, and when you ask about a raise after all your hard work has been brushed off you're told if you work harder the "bonus program" will pay you more. The bonus program is based on sales gross profit. It is designed I such a way that unless you are literally robbing customers you will not meet enough goals to receive any significant payout. If you do 1 million in revenue at 35% profit you won't meet your goals 10 out of 12 months.

Explore other reviews about TruckPro

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great company, good hours, great leadership

Cons

The ability to keep parts coming in

3.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Fellow employees are great and help where they can. Lead will help assist on what to is be handled and by whom. Working under the main companies name is easy.

Cons

Management does not effectively listen to their employees, if you're currently working here and earn your degree do not expect a large raise per hour. If working with a DBA of TruckPro there is no clear information you're thrown into the position without prior training for that position. If you're skilled, expected to complete the DBA collections and touch up on TruckPro collection accounts as well. If you provide your 2 week notice 4 days before that is up don't be surprised if they fire you for not being able to go in the main office to teach someone how to use Great Plains accounting software even though senior collectors with more knowledge are available to teach the system.

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