Not bad - Customer Service Representative (CSR) Trulite Employee Review

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5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice people good opportunities, would recommend

Cons

None to mention, overall satisfied

3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

When I started with Trulite, they were truly committed to the value that HR had in the organization and the strategic partner that we were. That changed over time as the private equity firm that owned them became more short-term, bottom line focused. The leadership team that I worked with in Knoxville was fantastic and I had a seat at the table from day one. I am very proud of all that we accomplished in the 3 1/2 years I was there. We created a great culture, increased engagement and lowered turnover.

Cons

The HR department struggled finishing what was started. Constantly changing priorities and suffered from a lack of cohesive vision and the execution of that vision. The HR department was finally sliced in half for the sake of saving money.

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