Fun place to work, but they don't know how to run a company yet. - Claims Assistant Trupanion Employee Review

4.0
3 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Open, pet friendly office. You get to sit along with the CEO and major managers. They have fun, team building activities and events in the office. Pay is actually decent.

Cons

Newer company that just went public so they are still trying to figure things out. Things change constantly and you get no say over it. Very unpredictable leads and decisions.

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Trupanion Response
10y
We do take pride in our open floor plan and our energy around the office. As you mentioned, we are a young company and we appreciate all the feedback we can get. Thanks for leaving a review!

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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