Used to be incredible… - Disappointed Employee Trupanion Employee Review

2.0
20 Sept 2023
Recommend
CEO approval
Business outlook

Pros

If you reside more than 25 miles from HQ in Georgetown(Seattle neighborhood), you’re still allowed to work remotely.

Cons

Consistently increasing workloads while not increasing pay, actually lowering income by reducing bonus structure; laying team members off and/or “eliminating” roles; constant state of chaos, inadequate onboarding/training; watching others join the company in positions of power who are not well equipped for their roles; change is great but with change, you have to have solid communication and that’s tremendously lacking

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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