Skeletons in the Closet - Anonymous employee Truss Employee Review

1.0
10 Jun 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very work-life balance friendly, a Family Leave Policy and generous company events.

Cons

For what appears to be a thriving company, there are some very serious problems when you look behind the doors. Mismanagement of funds and a lack of communication from the leadership down has lead to MANY people either leaving or their roles being eliminated in the last couple of months. The level of entitlement that reeks from some departments is sickening. And the leadership does nothing to address it. Benefits are great for a single person but the family plans etc. are impossible. You'd be working just to pay for insurance in some cases. They say they live by a strict pledge that "drives and guides them." However, it's nothing more than words on paper when the senior leadership themselves won't abide by it. Certain difficult employees are kept happy by any means necessary rather than resolving issues diplomatically (ie let the trouble makers go!)

Explore other reviews about Truss

5.0
31 May 2018
Recommend
CEO approval
Business outlook

Pros

The flexibility and culture is the best in the KC market

Cons

Turnover with the service team is still unresolved

3.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Remote work from anywhere in the US

Cons

Constant staff changes in all areas

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