General manager lies, talks to other staff in workshop about you in a negative manner and refuses to feedback anything said by staff to higher managers.
HR are extremely 1 sided and anything said won’t ever have an affect.
The management is more concerned about music being loud than if a customer has their vehicle back on time. Trustford scaremongers customers into believing their cars require a brake fluid every 2 years instead of advising it.
If you like working with the people around you then you will have to hide it as friendships aren’t allowed in working hours. You will be split up and told you can’t talk to one another.
There’s a reason trustford wilmslow have lost over 20 staff in the aftersales department in the last year and a half.
Things will not change under the current general manager as he is sales driven and will lie and sell you a dream to get you through the door.
Pay is a joke and getting holidays off is like pulling teeth.
If you’re looking for main dealer environment. Look elsewhere.
General manager quotes: ‘if you don’t like it, don’t be here’. How motivational
‘We have lost Beckham, time to find ronaldo’. This is in regards to finding staff after loosing a great mechanic for silly reasons.
‘If you guys don’t stay after work we will have to find other people’ again very motivational.
In summary stay far far away until the higher ups realise the complete shambles trustford wilmslow is under the current general manager.
