Call center - Member Service Representative Trustone Financial Employee Review

4.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good company, great benefits including PTO

Cons

Lack of clear communication and guidelines within the call center

Explore other reviews about Trustone Financial

5.0
5 Dec 2025
Recommend
CEO approval
Business outlook

Pros

If you agree and enjoy DEI practices then you will go far in this company. You will go not based on "gender" "religion" "race" If you are a woman and you are white, prepare to be hired. If you are a woman and you aren't white, prepare to be promoted. If you are a man and not white- prepare to be hired and promoted.

Cons

Decent hourly pay. Decent benefits. Decent promotion opportunities if you aren't white or are male and not white.

5.0
25 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, culture, work life balance, purpose - helping people, growth opportunities

Cons

Not able to fully work from home

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