Great people, Great place to work! - Client Success Account Manager Tyler Technologies Employee Review

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

- Great people to work with. I can't stress this enough. The people are what makes Tyler a great place to work. - You can rely on your coworkers to have your back and help you whenever they can. - Bonus is either on-par or a little less than other companies. - The benefits are good and relatively well priced for today's market. - Udemy provided - Working for Tyler makes you feel like you're doing something for the world instead of just working from day to day.

Cons

- work-life balance is good, not great. - Not all, but some leaders tend to say one thing, then say something completely different if it comes back to them. For instance, your manger says to do something one way, you do that, senior leadership remarks on how it should be done a different way, and then you're talked down to as if it was your idea. - Onboarding seemed very organized but didn't give me the skills I needed to succeed. This meant it's taken me quite a while to feel like I have my feet under me. (If not for the amazing people, I might not have made it.) - Employees that are remote full time don't get the nice-to-have benefits that those that go into the office every way get. (food stipend, snacks, closet full of office supplies, etc.) If you ever bring this up, you're talked down to and made to feel like you don't need those benefits because you have the benefit of working from home. - Going above and beyond gets you recognized, but opportunities to grow aren't always presented. you have to go look for your own path forward. This isn't a horrible thing, just something to be aware of. - Laptops have sub par performance and locked down quite a bit. This makes it hard to work as efficiently as you would like.

Explore other reviews about Tyler Technologies

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

- Job security - Learning opportunities

Cons

- Below-average pay for a large company

4.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

BCBS insurance/decent benefits. Good amount of PTO (4 weeks to start, holidays, and 2 floating holidays). WFH M/F and as needed. Solid company so job stability is good as well, which is important in this economy. Flexible in terms of appointments and schedules. Room for growth in your position. Most of mid-level management are kind and open to listening to you.

Cons

Definitely underpays compared to the industry standard across the board. Promises more money is coming year after year, but never delivers - senior management is the roadblock here - may not be the case for all departments though. Promotion does not always equal significant/decent pay raise. No sick days - lumped in with PTO instead. However, you can WFH when sick/as needed. Recently changed health insurance to no longer cover diagnostic testing/bloodwork at 100%, so you may get hit with a couple hundred dollar bill.

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