Pros
There are ZERO pros to this job even if you can work from home. RUN RUN RUN AWAY FAST! Don't apply here!
Cons
Where shall I begin to explain the cons of this place? First of all, their contact center is in Arizona. And when you take a job with this place, and you live on the east coast, be prepared to work until 1AM and they are tricky in their wording of their interview process. They only hire you as a temp, so good luck on getting any security or benefits. Oh, yeah, their pay? $13 p/hr. You have the potential to make more, yes, if you manage to get any reservation calls. But guess what! Despite being called a "Sales and Reservation" agent, over half the calls you get are customer care calls. So, good luck meeting any kind of sales metrics that they're going to expect out of you. The managers SUCK! They will speak to you with condescending tones, because, frankly, you mean nothing to them. Nobody gives a flying flip about you, your life, or your other obligations that you may have. They say that they have "flexible scheduling" but guess, what, that can't be further from the truth. Your schedule is PERMANENT. You are locked in for a solid 6 months, and nobody, I mean, NOBODY is going to work with you on being flexible with you. Say goodbye to your weekends too! You're required to work them. REQUIRED. Their training schedule is an absolute joke. FIVE hours a day with large classes and they're gonna throw you on the phones day 2 of training. It is literally sink or swim.