Good company, but just a bit off target - Anonymous employee U.S. Xpress Employee Review

2.0
17 Feb 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits Mostly good people to work with Smart and Forward Thinking Upper Management Excellent facilities Decent hours and compensation Character and credibility are held quite high in regards to their customer service Great drivers

Cons

Incredibly difficult people to work with will cause the good people to be completely overshadowed. Lower management has no gumption to approach the uppers with forward thinking problem resolution/forecasting. Lower staff members will stay lower staff 99% of the time, unless you are friends with upper management. Lack of communication within the company makes it seem like one hand doesn't know what the other is doing. Consistency in support from direct management is lacking. Office Space-esque in treating documentation and retraining (in other words they beat a dead horse constantly for problems that had been resolved well before they came to the manager's eyes).

Explore other reviews about U.S. Xpress

5.0
24 May 2025
Recommend
CEO approval
Business outlook

Pros

Great environment easy to get along with.

Cons

Sometimes can be overwhelming with too many tasks

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Money, see the country, experience

Cons

Away from home a lot

See reviews by: Helpful|Rating|Date|All