Great benefits and positive atmosphere, but communication issues - Product Support Representative III UKG Employee Review

4.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

100% Paid medical, dental, vision benefits. Hybrid Positive Atmosphere

Cons

Poor management communication Pay increase

Explore other reviews about UKG

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits, strong remote‑work flexibility, and the opportunity to work with many smart, professional, and genuinely supportive colleagues.

Cons

Frequent cycles of layoffs have created instability and a noticeable decline in job security. The organization’s stated purpose of putting people first no longer aligns with the current environment, which feels increasingly chaotic. Limited racial diversity at multiple levels and pockets of favoritism contributed to inconsistent and sometimes toxic workplace experiences. The culture has shifted significantly from what it once was, and the lack of focus on people has impacted morale and trust.

3
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