Good benefits, bad management/leadership - Anonymous employee UKG Employee Review

2.0
21 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good overall benefits. Good colleagues within the team. Direct manager is open to communication.

Cons

Executives making bad decisions without any knowledge of what is going on in the ground and what is impacting them, causing important people to leave at an alarming rate. Making no efforts to retain employees. Executive decisions are having a huge work life balance impact which went from bad to worse in the past few months. People have been working round the clock with no rest and people have been told to sacrifice their applied PTO to get work done. Coming in from Ultimate Software, the culture has totally changed and has gone from bad to worse ever since the merger. Communication with teams from other departments are very bad and there are many pushbacks with regards to the other teams withholding information and not being cooperative. Higher management is only interested in the numbers games and acquiring multiple companies at a very fast rate without solving the inherent problem that exists within the 2 companies that originally merged. Higher management does not give credit where credit is due. They throw teams under the bus and during quarterly townhalls they do not recognize the efforts made by the teams that were thrown under the bus but recognize customer facing teams instead. Is front end more important than the backend?

Explore other reviews about UKG

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great work-life balance Unlimited PTO 401k Match

Cons

There have been a lot of frequent changes to adapt to.

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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