Forced Attrition - Operations Manager UKG Employee Review

1.0
6 Mar 2023
Recommend
CEO approval
Business outlook

Pros

100% Covered Health Benefits, Unlimited PTO, and stock grants.

Cons

Like many companies today UKG preys on the ignorance of employees with the “return to us” mantra and trying to convince everyone it improves productivity without any hard statistics proving it. It’s clear what is happening. The company is quiet firing it’s people by making the work environment uncomfortable in hopes people will quit on their own. They then replace these roles in Noida India or not at all. No one questions it. Execution Leadership is telling management in meetings that we can afford to “inconvenience” customers a little more. What once was the best part of Ultimate Software, it’s customer service, is no more. We are now no better than our competitors. There is nothing special about UKG anymore. We are just another HCM company.

Explore other reviews about UKG

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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