Terrible Work Environment - Loan Processor UMortgage Employee Review

Being surrounded by great Loan Officers really helps you grow. There is always something to learn and operations/loan officers are always willing to help.

Slightly unstructured but thats expected with a fast growing company

None that I can think of.

I don't know where to begin. Senior management is a disaster. The only qualification required to become a VP here is being related to or friends with the CEO. Actual industry experience and competence are completely disregarded. Fear tactics, humiliation, and bullying are the preferred methods of leadership — and they are tolerated because the people doing it cannot be fired. Work-life balance does not exist here. You will be expected to stay late and work outside your hours without question, and operations staff are expected to drop everything at a moment's notice without so much as a thank you. The favoritism is a glaring, systemic problem. Employees who cost the company significant amounts of money were promoted. Meanwhile, countless others were fired or "laid off" without warning and without a real reason. Their entire operations staff is a revolving door — the turnover rate alone should tell you everything. Operations staff are thrown into the deep end with virtually no training and then blamed when things go wrong, while leadership's actual failures go completely unexamined. Unless, of course, you're one of the favorites. Then the rules simply do not apply to you. Please thoroughly research the professional and personal backgrounds of anyone you would be reporting to here, including the CEO and his relatives. Public records are free. Use them.