2.0
4 Jan 2022
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Autonomy to make the tour what you want (as a performer this is nice) Good tips if you know how to get them (however because of the low pay you depend on this and it is hit or miss)
Cons
They make so much money from ticket sales and guides don't see more than 3% of it. And their overhead is negligible. It all goes straight to the owner. The scheduling is a nightmare. They have no customer service so people get angry which can hurt tips. They are difficult to get in touch with. I didn't meet anyone from the company until I'd already been working for four months. They want you to give tours even in a dangerous thunderstorm because they don't want to give refunds.