Only cares about new business and acquisitions - Producer USI Insurance Services Employee Review

Everything else. USI is so focused on new business and acquisitions that their is no support for service teams. They don't care if they lose business. Long term clients leave constantly and nothing is done to prevent it. Services teams are so understaffed that Account Managers do everything from accounting to certificates, to marketing and depending on the size of the client, claims handling. New clients have whole teams dedicated to them, but come renewal it's only the producer and account manager. Client service means nothing to USI.