Definitivamente no debería ser Best place to work - Technical Support UST Employee Review

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Lo único positivo de esta empresa es el home office

Cons

Definitivamente esta empresa no debería ser “Best place to work”, aplique a una vacante de UST y al firmar contrato resulta que era un empleador llamado “Healthproof” el cual nos mantuvo dados de baja del IMSS al rededor de 4 meses, muchos compañero perdieron créditos o tratamientos del IMSS a causa de eso. A pesar de ser home office había micromanagement y el equipo que nos daban para trabajar era usado y en pésimas condiciones, la laptop tenía daños muy evidentes y me dieron un monitor que no funcionaba. Uno de los beneficios según ellos era la Biblioteca de cursos y certificaciones que puedes hacer, intenté hacer dos certificaciones en salesforce y resulta que había errores con mis credenciales, nunca pudieron resolverme eso y dejé los cursos sin terminar.

Explore other reviews about UST

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Provides opportunities to take on challenges beyond your comfort zone, helps with continuous learning and career growth. It also offers the chance to work for some of the world’s largest enterprises, providing exposure and experience that are truly invaluable.

Cons

Remote work particularly in onsite settings has led to developers operating in silos. organic relationship building that once supported strong collaboration and team engagement has drastically diminished

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UST Response
2d
Thank you for the big shout out and for your feedback. Strengthening connection and collaboration across teams is a priority for us. At UST, our people-first approach, grounded in our values of humility, humanity, and integrity, and our entrepreneurial mindset, drives how we create meaningful team experiences. We are accelerating opportunities for in-office collaboration and group project work to foster stronger relationships, enhance problem solving for our customers, and support innovation—key strengths of UST. Alongside this, we continue to introduce structured forums and engagement initiatives to ensure all employees feel connected and supported, regardless of location.
5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have been associated with UST for almost 12 years, starting my journey as a Tester and currently serving as a Senior Project Manager. Looking back, the growth opportunities provided by the organization have been remarkable. One of the biggest strengths of UST is its people-first culture. The leadership team is approachable, supportive, and genuinely invested in employee success. Throughout my career, I have received continuous encouragement to take on new responsibilities, learn new skills, and move into leadership roles. The company places significant emphasis on employee well-being, work-life balance, and professional development. I have had opportunities to work across different domains, engage with global clients, and grow both technically and managerially. What makes UST special is the trust it places in its employees and the collaborative culture that exists across teams. It’s a place where dedication and performance are recognized, and individuals are given opportunities to shape their own career paths

Cons

As with any large organization, some processes could be streamlined for faster decision-making.

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