Great company, really cares about their employees and customers - Customer Service Representative UScellular Employee Review

4.0
25 Aug 2014
Recommend
CEO approval
Business outlook

Pros

US Cellular offers a great work environment, knowledgable and willing training and support staff. Excellent incentives and insurance really make working in a call center more bearable, and there's always something fun going on around the center.

Cons

At the end of the day, it's still a call center. You speak with customer's who will likely never talk to you again, and that gives them the bravery to say whatever they want to you. Generally they're nice, but you always live with the fear of getting the one that isn't. Also, the work gets monotonous, fast.

Explore other reviews about UScellular

5.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Culture Coworkers Pay and bonus Leadership Development

Cons

It's closed now. Part of T-Mobile.

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