Pros
Work-life balance is genuinely good. The pace is sustainable and boundaries are respected — you're not living in a constant crunch, which is rare for a fast-moving ops role. Strong technical growth. You get hands-on with real marketplace and supply-side analytics — Presto/Trino SQL plus a solid internal tooling stack — and the skills you build here travel well. Thoughtful, capable peers. The analytical bar is high and problem-solving discussions are a real highlight. Nice cross-regional exposure — you see how a regional playbook gets localized into a single market, so your perspective doesn't stay purely local.
Cons
The "data-driven" culture is still a work in progress. Some decisions lean top-down or on intuition, with data brought in more to support a direction than to shape it. There's room to lean into the data more. Ownership is broad, though autonomy doesn't always keep pace. You take on a lot of responsibility, but there's still a fair amount of aligning back and forth, and resourcing can feel stretched relative to scope. The tooling is capable but a little fragmented, so maintaining pipelines and reporting takes some ongoing effort.