Cool team and real growth - Sales Development Representative (SDR) UnderDefense Employee Review

Came here from pure technical role and presales turned out to be perfect mix of tech and client work. You get to design real solutions for real problems, not just push slides. Clients are mostly mid market and enterprise so conversations are serious and technical, no time wasted on small talk Team is what makes this place special. Everyone is willing to help, you can ping anyone from SOC analyst to head of pentest and get answer fast. Knowledge sharing happens organicaly, not forced. Also good mix of seniors and juniors so you learn and teach at same time Flexibility is real. Remote works fine, hours are reasonable, nobody counts minutes. As long as deals move and clients are happy you have full trust from managment

Sometimes you get pulled into too many parallel opportunities and have to prioritize hard. Tooling for presales workflow could be improved, we use mix of different platforms and not everything talks to each other smoothly

honestly really enjoying my time here. team is super supportive and managers actualy care about your development, not just numbers which is refreshing after my previous job. remote setup is great, flexible hours help alot when you juggle calls across timezones. comission plan is fair and transparent, you know exactly what you getting if you close deals. the product is strong, clients in cybersec space actually need what we selling so discovery calls feel meaningful, not just pushing something. also learned so much about MDR, SOC and compliance stuff even tho i came from pure SaaS sales background before. leadership is approachable, you can ping senior management directly if needed which is cool

sales cycles can be long espacially for enterprise deals, sometimes 6+ months with all the security reviews, procurment and legal back and forth. its cybersec so its expected but still frustrating when you have good pipeline but nothing closes in the quarter. onboarding could be more structured, first weeks you have to figure alot by yourself, shadowing is helpful but would be nice to have proper playbook from day 1. marketing and SDR support is decent but could be stronger in some regions, sometimes you have to do alot of outbound yourself