Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UniLodge

      Engaged employer

      UniLodge reviews

      Easy system to use, but customer drama persists - Customer Service Manager (CSM) UniLodge Employee Review

      Explore other reviews about UniLodge

      5.0
      28 Oct 2023
      Customer service coordinator (csc)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work environment, you learn a lot of administrative tasks. Especially good for students studying at university

      Cons

      Can get quite hectic sometimes

      avatar
      UniLodge Response
      2y
      Thank you for your 5 star review and feedback! We are really proud of what we are achieving at UniLodge and are glad you can be a part of it. If there is any additional feedback you would like to share with us please contact us at human.resources@unilodge.com.au
      4.0
      10 Jun 2026
      Resident advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible working hours. Great office team. Get to run and enjoy fun events on pay. Lots of perks for student staff. Perfect role for resident/students.

      Cons

      Long hour night shifts. Emergency calls at any hour. The hourly pay rate is good, which is around $38-$40, but only the first half of the shift is paid by default. The job can be really stressful when team members don't respond or provide help.

      See reviews by: Helpful|Rating|Date|All
      Related searches: UniLodge jobs | UniLodge salaries | UniLodge benefits | UniLodge interviews
      UniLodge reviewsUniLodge Customer Service Manager (CSM) reviewsUniLodge review