Pros
An opportunity to break into the aviation industry without any experience. If you've always found travel interesting here's your chance. The company is part of Delta Air Lines which sounds exciting until you realize you are treated like a second class employee. If you're going to sign up use it as a springboard to get in with a better run airline or ground handler company.
Cons
Constantly having to do more work in a shift than is reasonable. Always being asked to do more and more with less and less. Hard work in bad weather conditions without gratitude leading to horrible morale. Management unwilling to invest money no matter how much more efficiency could be added. Understaffing. Bad training. High turnover. Having the regional manager constantly fly in to tell us that unless we improved our performance metrics we'd lose the station's ground handling contract to another company. Starting pay barely above minimum wage. No paid time off. Health insurance is not affordable. Yes you have travel benefits but swapping off your shifts to go anywhere is often impossible.
