Thank you for your rating. It is our continuous efforts to improve the process so that it streamlined and predictable. We have come a long way in past couple of years. And we will continue in that journey till we don't attain the absolute goal.
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Recent Acquisition now provides worldwide reach and global best practices know how. Small tight knit group + opportunity to learn and grow. Low turnover - most employees are long term.
Cons
New protocols and processes still being digested due to acquisition. Sometimes wearing many hats with multiple role responsibilities. Recent reshuffling of structure in process of settling down.