It’s decent - Senior Customer Care Representative United Rentals Employee Review

3.0
16 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Great benefits. Pay is okay. PTO, 401K, decent location.

Cons

No promotional value; you would have had to have been here when they first opened to get promoted. Micro management; Enough pay to keep you around but not enough to make someone happy; Stagnant in position, no career growth; People start to feel under appreciated because of the amount of work you do but not noticed or rewarded.

Explore other reviews about United Rentals

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

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