Great operators , but vision walked out the door - Anonymous employee United Rentals Employee Review

3.0
27 Jul 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very strong operators who know the equipment rentals space very well. Day to day, they cannot be beat. Good, honest support for veterans.

Cons

Extend your view to a week, a month, a year . . . and things look less rosy. M&A led growth is faltering. Tactical response to pandemic has been commendable, but company has missed an opportunity to move up the food chain and fight commoditization. Sales, marketing, technology have all lost their way under new commercial leader and talent left the company.

Explore other reviews about United Rentals

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and fun work

Cons

I dont have any. Genuinely enjoy working here

3.0
8 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

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