United Rentals

2.0

16 Sept 2022

Recommend

CEO approval

Business outlook

Pros

The people you work with on a day to day basis are by and by excellent co-workers, and mostly friendly people. Throughout the majority of my stint doing a few different jobs at a couple of different locations it was one of the main consistencies I saw. The work is also fast paced, which to some may be a negative, but for me it was just fast paced enough to make the day go by quick, but not to work you like a dog (although there were certainly days where it felt like it, nature of the beast though). And this is case by case, but my branch managers (read: direct managers) were fantastic. They generally came from the ground up, and understood what it took to run a branch, while also working with people through any difficulties or changes. All of my direct managers understood that things happen and often times you just need a day, or maybe even a week away. Imagine this depends on the branch, but I saw it multiple times. They were also honest and fair about how to improve if there were any needed.

Cons

The largest issue is the micro-management. Where as I once felt like I had a say in day-to-day branch operations, by the end of it I was worried I was going to get my hand slapped for saying yes or no to any request that came through. It creates a toxic work environment and didn't lend itself well to morale or company culture. Keep in mind, this micro-management was NOT coming branch level managers, but from upper management aka district level management. It took every bit of fun out of the job. Pay is also a huge issue. The raises are miniscule, are definitely not consistent with inflation, and they will flatly hire someone on with less skill than you and pay them 2.50 more. I know this, because it happened to me. It's a part of what led me to my new job. That leads into the long days. I know for some M-F, 7-5 is not bad, but it's not for me. Too many times an issue comes up and you're expected to come in early, go in on a Saturday or stay way later than originally intended. Absolutely no work-life balance. There's also not much diversity, so if that's what you want or look for in a company, you are not going to get it here.

United Rentals Response

Hi there! Thank you so much for taking the time to share your experience at United Rentals. We are pleased to hear you have had a positive experience in terms of our workplace culture. As far as your feedback on upper management, compensation, and diversity initiatives, we take concerns like the ones that you have raised seriously. We continue to ensure appropriate compensation compliance, maintain an inclusive, empowered, and respectful workplace, and continue to focus on increasing diverse representation throughout the company. We welcome the opportunity to speak with you further on any of the concerns you have - Please contact our corporate human resources representative directly or if you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you!

Great co-workers - Fast Paced Work - Culture shift in 2020 - Inside Sales Representative United Rentals Employee Review

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