Stressful job, poor management and no benefits - Anonymous employee Unsworth Sugden Employee Review

Unsworth Sugden has a genuinely great team made up of high‑quality, committed people. It’s a service‑driven environment where the best interests of clients always come first, and that ethos runs through every department. The culture is supportive, friendly and collaborative — everyone is willing to help each other out, no matter how busy things get. The business is also highly adaptable to change, which keeps the work fresh and forward‑looking. There are plenty of opportunities for progression, especially with such a young, enthusiastic and ambitious team coming through. Leadership is open, transparent and approachable, creating a dynamic environment where ideas are welcomed and communication is clear.

No major cons — as with any fast‑paced agency, the team spirit and support make a big difference.

Good variety of client work keeps things interesting and there's genuine opportunity to develop your skills across SEO, PPC and digital strategy. The team is knowledgeable and collaborative, and there's a lot of trust given to get on with the job without being micromanaged. What stands out most is that leadership genuinely cares about you as a person they are understanding and supportive, which isn't something you find everywhere in agency life.

Like most agencies, workload can spike and you're sometimes pulled across multiple accounts at once, but it's not unusual for the industry.