Unum not a bad place to work - Disability Benefit Specialist Unum Employee Review

3.0
23 Feb 2009
Recommend
CEO approval
Business outlook

Pros

The benefits package is very generous and the amount of paid time off is substantial even for entry level job title. The people that work there are good people and there is an easy balance with work and leizure. The benefit package is very good and I think anyone would be hard pressed to find any sort of benefit package that tops the one that they provide their employees. The company encourages people to take different jobs within the company which can prove to be beneficial for anyone that bores doing one job for too long and it also is looked as a managerial development tool.

Cons

There seems to be a lack of ability to climb the ladder and the job is essentially the same thing every day. t times, expectations of timeliness are unreasonable given the amount of duties one is responsible for. It is virtually impossible to do everything on time in an 8 hour work day. The quality assurance ratings are unreasnable as well, and those scored reflet the bonus compensation that an employee recieves. Across the company people struggle with there quality assurance score and it almost seems like it is a way to justify a low compensation bonus for the year.

Explore other reviews about Unum

5.0
7 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, wonderful coworkers and peers, caring DIRECT leadership, growth opportunities

Cons

Strict in office policy, leadership VP level and higher does not seem as caring, burnout possible, lower end of salary compared to the market

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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