Working with leadership was extremely difficult. often felt like nothing I said or purposed mattered, it was usually brushed off or forgotten about very quickly. Features were planned based off of what management (the CEO) wanted and very little if any user research or data was taken into consideration when a new feature was developed. Features changed at a whim, it felt like every week something new was added or a feature out of nowhere needed to be urgently put into the app with no clear reasoning as to why other than "I want it". When a feature that was dictated to us tested poorly or received negative feedback, management denied all responsibility and blamed us for the poor performance.
There was an obsessive mantra of wanting to listen to users and always being open to feedback but it often went nowhere. Saying you listen to users only works when their feedback is incorporated into the product.
Micromanagement was common. Getting messages from management at all hours of the day about some new idea was a weekly occurrence. I clearly remember getting messages Christmas morning while opening gifts with my family. Management would ask for things and if you didn't immediately respond you'd be bombarded with messages asking to see it. It created an extremely anxiety-filled office, and it's something that still impacts me today. Seeing co-workers cry, being extremely upset/angry, or venting after work happened far too often.
Management would always bring up how much things cost and spend staggering amounts on things that felt had little impact and it definitely made us question why these investments were being made (thousands spent on merch, fancy toys for the office, weekly catered lunches, very expensive work parties etc...)
Money seemed to be the thing used to solve a lot of problems rather than thinking things through and creating a plan. We were always told to go with the most expensive option for software/services or contractors, and it really felt like money was being flaunted just for the sake of showing off.
After a lengthy period of time working there had lost all confidence in the product and in leadership, had given up trying to make an impact with the skills have and really just went along with what leadership told me to do, which benefits no one and ultimately left the product in a poor state. I don't regret my time there, it gave me experience of knowing what not to look for in a job.