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      Upstream Rehabilitation

      Engaged employer

      Upstream Rehabilitation reviews

      When a good company goes bad - Marketing Upstream Rehabilitation Employee Review

      2.0
      3 Aug 2022
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some truly wonderful people in this organization who care deeply for their patients, coworkers, friends, and communities.

      Cons

      This was once a great company to work for but has lost its direction in the endless pursuit of growth. The two most common complaints from current and former associates are low pay and poor management and most of the company's problems stem from these two issues. The company publicly espouses values such as diversity and inclusion while knowingly shielding racist, homophobic, misogynistic, and transphobic associates across the company - particularly amongst the senior leadership team. The pay is inadequate by most standards even for new graduates. Raises are "performance-based" and generally capped at 3% per year. Poor work-life balance; expect to work occasional nights, weekends, and sometimes even while taking approved PTO. The benefits package is tepid to weak compared with most other companies.

      avatar
      Upstream Rehabilitation Response
      3y
      Thank you for reviewing your experience at Upstream Rehabilitation. Your input is invaluable to us, and we can assure you that we will continue to focus on diversifying every level of our workforce accordingly. We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, patients, and teammates. If you would be willing to share your phone number or email address privately, we'd like to learn more about your experience. You can contact us for that confidential exchange via email at hrteam@zohosupport.com. We wish you the best in your career path.

      Explore other reviews about Upstream Rehabilitation

      5.0
      30 Oct 2025
      Office coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      Management is always changing which affects everything else

      avatar
      Upstream Rehabilitation Response
      7mo
      Thank you for sharing your feedback. We’re glad you enjoyed being part of our team. We also hear your concerns about management changes and understand how that can affect the workplace. Your input is valuable as we work to provide a more consistent and positive experience for our associates. If you would like to share more about your experience, please contact hrteam@zohosupport.com. We wish you the best in your future endeavors.
      2.0
      21 May 2026
      Physical therapist assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      They have a good continuing education allowance and a good mentorship program. I will say all the therapists and office coordinators are fantastic.

      Cons

      The work life balance is poor and they do not have a good support system for therapists. Therapist are expected to give high-quality care of patients while they are either booked or triple booked as well as clean the clinic and maintain laundry without either a tech to help or a cleaning service as well as complete documentation within the hour and have no overtime. Another con is due to the size of the company, HR is extremely hard to get of hold of. No phone number listed and emails take 2 weeks to get a response. When I left, I gave a 4 week notice, except technically I missed it by 3 days, only one of those being business day. Because I was 3 days short of 4 weeks, they declined to pay out my PTO. Potential employees beware

      avatar
      Upstream Rehabilitation Response
      1mo
      Thank you for taking the time to share your feedback and for recognizing our continuing education support, mentorship program, and the dedication of our team. We’re glad those aspects of your experience stood out positively. We understand the challenges you shared can impact overall job satisfaction, and we appreciate you taking the time to share your perspective. Feedback like yours helps us continue evaluating how we support our teams across our clinics. If you would be open to sharing more about your experience, we encourage you to reach out to us directly at hrteam@zohosupport.com. We wish you the very best in your future endeavors.
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