Does Upstream Rehabilitation pay their employees well?

According to anonymously submitted Glassdoor reviews, Upstream Rehabilitation employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Upstream Rehabilitation. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Upstream Rehabilitation?

33% of Upstream Rehabilitation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upstream Rehabilitation 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Upstream Rehabilitation?

Physical Therapist (35) , Office Coordinator (12) , Physical Therapist Assistant (12) , Account Manager (10) , Clinic Director/Physical Therapist (8) , Patient Care Coordinator (5) , Office Manager (3) , Physical Therapy Technician (3) , Clinic Director (2) , Director (2) , PLCC (2) , Regional Director (2) , Regional Director of Operations (2) , Revenue Cycle Specialist (2) , Sales Associate (2)

What are the pros of working at Upstream Rehabilitation according to real employee reviews?

"Coworkers are friendly." ((in 9 reviews)); "No micromanaging, approachable leadership, laid back corporate atmosphere." ((in 5 reviews)); "Growth opportunities, minority clinic ownership, clinical education" ((in 4 reviews))

What are the cons of working at Upstream Rehabilitation according to real employee reviews?

"Benefits are expensive due too barely making ends meet as it is." ((in 6 reviews)); "Growth opportunities are minimal." ((in 4 reviews)); "The max you can get is a 3% raise." ((in 4 reviews)); "The work life balance is poor and they do not have a good support system for therapists." ((in 4 reviews)); "Less money and less hours." ((in 3 reviews))

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Upstream Rehabilitation reviews

Terrible place to work - Anonymous employee Upstream Rehabilitation Employee Review

1.0

17 Mar 2024

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The pro is you can get another job with the starting pay being more than it takes you years to make here.

Cons

Management plays favorites and everyone is severely under paid.

Upstream Rehabilitation Response

Thank you for sharing your experience with Upstream Rehabilitation. Your feedback is valuable to us, and we want you to know that we take your concerns seriously. Ensuring fairness and equity in our compensation structure is a top priority, as is creating an environment where every team member feels valued and respected. If you have further concerns or need assistance, please don't hesitate to contact us at hrteam@zohosupport.com. We're here to support you in any way we can.

Explore other reviews about Upstream Rehabilitation

5.0

30 Oct 2025

Office coordinator

Recommend

CEO approval

Business outlook

Pros

Great company to work for

Cons

Management is always changing which affects everything else

Upstream Rehabilitation Response

7mo

Thank you for sharing your feedback. We’re glad you enjoyed being part of our team. We also hear your concerns about management changes and understand how that can affect the workplace. Your input is valuable as we work to provide a more consistent and positive experience for our associates. If you would like to share more about your experience, please contact hrteam@zohosupport.com. We wish you the best in your future endeavors.

2.0

21 May 2026

Physical therapist assistant

Recommend

CEO approval

Business outlook

Pros

They have a good continuing education allowance and a good mentorship program. I will say all the therapists and office coordinators are fantastic.

Cons

The work life balance is poor and they do not have a good support system for therapists. Therapist are expected to give high-quality care of patients while they are either booked or triple booked as well as clean the clinic and maintain laundry without either a tech to help or a cleaning service as well as complete documentation within the hour and have no overtime. Another con is due to the size of the company, HR is extremely hard to get of hold of. No phone number listed and emails take 2 weeks to get a response. When I left, I gave a 4 week notice, except technically I missed it by 3 days, only one of those being business day. Because I was 3 days short of 4 weeks, they declined to pay out my PTO. Potential employees beware

Upstream Rehabilitation Response

1mo

Thank you for taking the time to share your feedback and for recognizing our continuing education support, mentorship program, and the dedication of our team. We’re glad those aspects of your experience stood out positively. We understand the challenges you shared can impact overall job satisfaction, and we appreciate you taking the time to share your perspective. Feedback like yours helps us continue evaluating how we support our teams across our clinics. If you would be open to sharing more about your experience, we encourage you to reach out to us directly at hrteam@zohosupport.com. We wish you the very best in your future endeavors.

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Jobs at Upstream Rehabilitation

RCM - Accounts Receivable (AR) Associate

Growth & Development Team Assistant

Talent Acquisition Specialist - Sourcing

Talent Acquisition Partner

Talent Acquisition Systems Manager

Nashville, TN

US$105K - US$130K /yr

(Employer provided)

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Terrible place to work - Anonymous employee Upstream Rehabilitation Employee Review

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