Flexible work and AI experimentation, but lacks focus at lower levels - SRE Engineer Upsun Employee Review

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible working, can experiment with AI tools, decent equipment. Some good ideas from senior management but it doesn't necessarily filter down. Because everyone is spread around the world, on-call is mostly daytime hours, no overnight work required.

Cons

Old products never die, and SREs are expected to know in detail every part of multiple platforms across multiple generations. Everything is hand crafted - load balancers, orchestration, filesystems which leads to regular issues; despite being 100% cloud based, no real use is made of cloud native tools. The SRE role is more like a pure Ops job, reacting to issues. There is no team unity, lots of silos, little management focus which leads to people unknowingly working on the same things or not having a clear work stream. Feedback up the chain is rarely welcome.

Explore other reviews about Upsun

5.0
23 May 2025
Recommend
CEO approval
Business outlook

Pros

- Growth Transition Period - Strong Leadership with a lot of experience - Remote - Strong focus on work/life balance - Great customers with low churn

Cons

- Adapting to growth/changes within the company

1
3.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great Product. Many use cases and there is an increasing demand for this service.

Cons

Lacked genuine leadership where accountability goes both ways.

See reviews by: Helpful|Rating|Date|All