Dysfunction at the Top - Good People Are Leaving - Anonymous employee Usercentrics Employee Review

Having spent considerable time with this organization, there are structural and cultural issues worth documenting for prospective employees. Leadership Dysfunction Top management operates with a self-serving orientation, prioritizing individual gain over organizational health, leaving teams to absorb the consequences. Psychological Safety The internal culture is one of sustained pressure and fear. High-performing individuals are exiting in significant numbers, and those who remain show visible signs of exhaustion and disengagement. This is not isolated to one department - it is systemic. Strategic Instability New strategic directions are introduced every few months without meaningful follow-through. When initiatives fail, accountability lands on employees rather than the decision-makers who designed them. Leadership is rarely held responsible and is often rewarded regardless of outcomes, and purely based on relationships and favoritism Talent Cycle Capable people join with genuine motivation, encounter an environment hostile to good work and impactful ideas and leave. Meanwhile, long-tenured staff in senior roles and top management, who are struggling to adapt, create friction and demotivation for those around them. The survival games played are planned and targeted only for survival of the incapable. DEI & Corporate Values What was once a genuinely lived commitment to inclusion in the early days has become performative. Resources are directed toward optics rather than outcomes, and loyalty is effectively purchased rather than earned through genuine good initiatives Geographic Strategy The organization appears to be systematically undermining its European operations — historically its strongest revenue base — while pursuing a US expansion that has failed before. Workforce reductions in Europe are being framed as exit for personal reasons when the reality is more deliberate and targeted and, when voluntary - due to exhaustion, unacceptable treatment , behavior and burnout.