Shadytown - Guest Experience Manager VAWAA Employee Review

1.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

If you're at all creatively inclined and passionate about connecting with people, working with international artists and facilitating meaningful human connection is a dream.

Cons

In short, the most bizarre professional experience of my life. I left *weeks* into a role I was initially please-pinch-me-is-this-real-life-over-the-moon excited about. -Unbearable and misguided micromanagement (at one point, I was asked to account for every minute of my day so that we could understand how I was spending my time). Perhaps more concerning than the general lack of customary mutual respect and warm interpersonal relations in the working environment are the implications of such behavior - and associated wasted time - on overall organizational improvement and scale. -Endless working hours. ("I made it clear that this role is 24/7/365 during the interview process.") -Dismissive management, complete with belittling language and rude interactions. ...there are now several people on GlassDoor sharing similar (read: extremely poor) experiences. We don't know each other from a hole in a wall. This isn't a conspiracy. There is a very clear common denominator. Draw your own conclusion.

Explore other reviews about VAWAA

5.0
23 Sept 2024
Recommend
CEO approval
Business outlook

Pros

- founder-led, passionate leader with a lot of heart for the business and the people she hires - Mission is worthwhile and easy to believe in - room to grow in roles - opportunity to contribute and grow the business from whatever role you have - great ideas are always welcome

Cons

- work is best suited for self-starters - resilience and ability to roll with the ups and downs of business needs is a must

1
avatar
VAWAA Response
1y
Thank you for your thoughtful feedback! We're glad to hear that you resonate with our mission and appreciate the opportunities for growth and contribution. Your advice on continuing to invest in our community is valuable, and we remain committed to building a supportive, resilient team. Thank you for being part of our journey.
1.0
4 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Exposure to talented global craftspeople.

Cons

This role was, for me, a dream position. Unfortunately, within days of working hand-in-hand with VAWAA's founder (my manager), I couldn’t help but feel that her chosen management style was nothing short of abuse, harassment, and bullying. Since week one I was subjected to behavior that felt incredibly insulting: she berated me in our private conversations, refused to answer questions or provide any support, insisted on multiple daily quizzes which turned into hour-long open-fires. It felt like being on trial. I felt like I was being treated as a criminal. She demanded I log every second of our regularly 12-hour workdays, and would frequently comb through my timesheet to ask me if it had really taken me "23 minutes to send these two emails," or what I had been doing. If I didn't respond to a message within 3 minutes she would ask me if I had left in the middle of the day. If I asked a question about something I had never done before in the backend of our website, she would reply with a question mark or a shocked emoji rather than helping me, a new employee, find an answer. She would spontaneously suggest co-working days where I was forced to show my face on camera for 10 hours straight, through lunch, and receive unsolicited tips on my posture. She would suggest we have meetings over lunch, attack me with constant questions while eating in front of me, and then say "you didn't even eat your lunch," before giving me a list of things to get started on. She asked that I copy her on all of my emails, which I was happy to do, but she would reply with agitated critique, often in all caps, to every single thing I sent out. This position was listed as fully remote, and yet I was forced to travel to New York and pay for my own stay for weeks. The co-working space the founder so kindly reminded me she was paying for was significantly uncomfortable, with slanting floors and little air conditioning in a heat wave. Moreover, we did very little in-person onboarding and nothing that could not have been done remotely. I also lost the majority of my first paycheck paying for an apartment nearby. It further made me feel as though I was not to be trusted and could never do anything right as the goalposts kept shifting. Though I would start early and stay late every single day, she never gave any praise and continued to bring me to tears on a daily basis with her aggressive and belittling communication style. After months of this my mental and physical health began to suffer. I reached out to other former employees, of which there are plenty, who all told me they had suffered lasting psychological damage at her hand and mimicked my experience word for word. At which point I decided to resign. It has the potential to be an amazing company. Unfortunately, unless the founder changes her management style, I don't see how she'll be able to keep anyone on long enough to build the team she needs to help it grow.

14
avatar
VAWAA Response
1y
Thank you for sharing your feedback. While we take all reviews seriously, we respectfully disagree with the characterization of your experience. During your time with us, you appeared to be progressing well and engaged with the work, so we were surprised by your sudden resignation without prior communication or an opportunity to address any concerns. At VAWAA, we encourage open dialogue and genuinely wish we could have addressed any issues you were facing while you were with us, rather than learning about them after your departure. We strive to create a positive and supportive environment, particularly during onboarding, recognizing the challenges of joining a small, dynamic team. All aspects of the role, including its demanding nature, the New York travel for team building, and expectations for work pace, were communicated clearly during the interview process. We also provided personalized resources and hands-on guidance to support your integration. As a startup, we operate with lean teams and limited resources, which can naturally create a fast-paced environment. We understand that this may not be the right fit for everyone. We recognize that each individual learns differently, and we aim to adjust our approach to best support the team. At VAWAA, we value honest and direct communication, and it’s unfortunate that this experience didn’t meet your expectations. We appreciate the time you spent with us and wish you all the best in your future endeavors.
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