When you build a building and fail to maintain the bricks, the building will inevitably fall - Account Manager VDX.tv Employee Review

2.0
23 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Met great people when I worked here, okay work life balance

Cons

Terrible pay. No 401k match, Salary was well under what the industry pays for the same role. When I searched for a new role I found out that VDX offers one of the lowest salaries in the industry. What I never understood was that all support roles play an important part contributing to new business and most importantly client renewing business. However only the sales team gets all the praise when business is won or when a client renews business. Not only praise, but they receive all the earnings while the support team who makes the most impact in a client deciding to run or renew gets no share. This isn't sales fault, but ownerships misguided decision on not valuing the hard-working support roles. Ownership knows that support roles are underpaid and offers you to leave instead of finding a solution to keep good talent.

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VDX.tv Response
2y
Thank you for sharing your feedback regarding your concerns with our organization. We regret to learn that you had concerns during your time with us. We take all our feedback seriously and we appreciate you shared it with us. Compensation is an area we continuously assess to ensure it aligns with industry standards and meets the expectation of our employees . While we are sorry to hear about dissatisfaction your input is valuable as we work towards making improvements.

Explore other reviews about VDX.tv

5.0
3 Jun 2025
Recommend
CEO approval
Business outlook

Pros

great work-life balance amongst working alongside talented team

Cons

none that i can think of!

2.0
8 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Supportive and hardworking colleagues - Flexible remote work policy - Bi-Yearly company trips to exotic foreign locations

Cons

- Success at the company is largely dictated by your relationship with the CEO. Job security, salary raises, micromanagement levels are dependent on his opinion of you, regardless of objective job performance or peer feedback. - The company struggles to understand VDX’s role in the industry and how to position itself to clients/agencies, making it an incredibly difficult product to sell without strong pre-existing relationships. - Continuously questionable business decisions are made leading to employees paying the price with decreased job security (including a huge round of layoffs), increased workloads, and flat salary raises. - Frequent organizational changes/re-structuring based on company's dedication to buzzwords such as being “dynamic” and “fluid” lead to challenging work environment with little consistency. - Virtually no training for any internal systems, leading to an onboarding cycle that takes almost a full year to complete.

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