12 Sept 2019
Vacasa Response
6yMany reviews on Glassdoor contain valuable feedback & insights. This is not one of those reviews. If you read closely, you’ll note a wide range of inconsistencies.
A prime example: this review claims “comically bad compensation”, and that they were "routinely offered a 40%-80% higher salary”. Yet it also states that they “moved halfway across the country for this job", and that they’ve been here 1-2 years despite rating their experience 1/5 stars. If it’s true that we’re drastically under market, why would they have moved here, and why do they remain?
This employee is in engineering, a department in which have a quarterly raise cycle. We have a quarterly calibration based on performance reviews, and we have detailed salary tiers based on the role & performance level. Two consecutive top performer reviews will take you to the top of the pay bracket for your current role.
On to the nepotism claim: yes, it’s true my brother, Scott Breon, leads our revenue team, as he has since he started the team seven years ago. He’s done an incredible job on this front: our ability to drive industry-leading revenue for our homeowners is widely recognized, and it’s one of our key competitive differentiators. The existence of a connection does not mean one is unqualified for the job. And as for the claim of “a certain family who happens to comprise 80% of top leadership”, this is yet another example of the total disconnect with reality this review represents.
This review implies that our business is highly hierarchical, and that they “never spoke to their manager’s director…by Vacasa’s design.” Yet in the very next sentence, it speaks of a C-level member attempting to retain a peer. Our executive team is highly accessible. I personally don’t have an office, and I work from common areas between meetings (including an hour every morning in our lobby / coffee lounge). While it’s true I may not meet someone who doesn’t take the initiative, I greatly value knowing people throughout the organization and understanding their perspectives. My calendar is open to all employees, and I respond to all emails.
My greatest disappointment in reading Glassdoor reviews is when an employee is entirely negative about their current job. Negative feedback from a former employee is fair, but a massively critical review from a current employee simply doesn’t make sense. Engineering roles in Portland are plentiful; it’s the employee’s choice to me here. If this review truly represents what this employee believes, it doesn’t seem salvageable, and I encourage them to move on.