Pros
It's hard to find any pros when it comes to this company. Some of the people there are nice, that however, is about it. Some departments may be better than others, but Tech was not great at all.
Cons
Lack of management support. Lack of guidence. Training very poorly structured. Communication was very poor. Staff allowed to spout racist, sexist and antisemitic rhetoric, all whilst sat next to a manager. I have never seen a member of staff act so poorly at any company, let alone next to a department manager who didn't seem to care at all. So much red tap nothing gets done in a timely manner. The work day is incredibly poorly structured. Start at 8 lines open at 9, so sit doing naff all for an hour. No monthly reviews. Broke the law by not offering DSE assessments to all staff. Some office staff show incredibly poor hygiene, seriously some of them stink and their hands are filthy. All the managers do is send a mass email, mean while those of us who aren't disgusting are stuck in a place that makes our skin crawl. There's no training on the phones either, we've all muddled through. Maybe people wouldn't struggle with call handling with training, which is a running theme.
