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      Veeam Software

      Engaged employer

      Veeam Software reviews

      Great experience - Customer Service Engineer Veeam Software Employee Review

      4.0
      30 Apr 2023
      Customer service engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The team at Veeam knows exactly what they're doing. These people are seasoned veterans in the IT field and working with them was a delight. Managers were very attentive to the newcomers, other employees are quick to lend a helping hand, the pay starting out is great and they have a culture of internal promotion.

      Cons

      The training is pretty lack luster and often times is given by someone who doesn't quite speak English well and some of the training instructors that you're assigned for your group don't really follow up with you on questions or any assistance you might need. You're kind of just thrown into training, left to figure it out at times. Some of the work, depending on what team you're on, can be backbreaking and you might end up doing 10-12 hour shifts on a phone, meanwhile expected to clear a very high amount of issues during your shift.

      avatar
      Veeam Software Response
      3y
      We appreciate that you've taken the time to leave a review and your positive comments on our career progression and People! We are sorry to hear that you felt our trainers were not up to the mark. We value the expertise and knowledge of our trainers, and we constantly strive to provide comprehensive training programs that meet the needs of our employees. We believe that work-life balance is important, and we aim to create a supportive and healthy work environment for all our employees. We regularly review our policies and practices to ensure that they align with industry standards and prioritize the well-being of our staff. We wish you all the best in your future career!

      Explore other reviews about Veeam Software

      5.0
      29 Jun 2026
      Senior product marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing company culture. Friendly, motivated, and inspirational colleagues. Remote work. Competitive pay. Solid benefits.

      Cons

      Intense and very fast paced

      avatar
      Veeam Software Response
      1d
      Thank you for the kind words — we love having you on the team! We're glad the culture, colleagues, flexibility, and compensation have all been positives. The pace can definitely be intense, and we appreciate your energy in keeping up with it. Here's to many more great years ahead!
      1.0
      19 Jun 2026
      It service desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      - Friendly teammates that are willing to help

      Cons

      Where to begin? - Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue. - These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off. - My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had. - Veeam is trying to cut costs anywhere they can, all while making record profits - Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team - US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices. - Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.

      avatar
      Veeam Software Response
      2w
      Thank you for sharing your experience. We're sorry your time at Veeam ended on a difficult note. We hear your concerns about team resourcing, career development, and how decisions are communicated. Ensuring our people feel heard and have real opportunities to grow is something we care about, and feedback about leadership responsiveness is noted. We wish you all the best in what comes next.
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