Pros
Perks would be of course free shows and tours, most of the call center leads are cool, laid back environment, required metrics are minimal and easy to obtain if you just do your job unlike other call centers
Cons
When this new company Remark bought us we were promised employee evaluations annually by the new President of Vegas.com division and this would determine our raise. Since the purchase in 2015, we've not had any evaluations and we've not had a raise! They keep saying "it's just not in the budget" yet millions is spent updating the website and advertising. We're not asking for a lot and we only have about 30 perm employees. It wouldn't hurt you to come out of pocket for your front line. Remark as a whole aren't nice people and look at us as 2nd class citizens which is rude and irritating bc really what is it that they do on that 9th floor aside from text and talk to one and other?!