Good work environment - Customer Service Representative Venicom Employee Review

3.0
11 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Help is always readily available

Cons

No cons that I recall

Explore other reviews about Venicom

5.0
31 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Great place to work. Strong team

Cons

No real cons to report

1.0
3 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Free lunch on Monday. Fresh fruit, apples, oranges and occasionally bananas available daily. Nice Scottsdale location. Air conditioned work environment. Spacious cubicles, I slide my chair directly out, if the trash can isn't in the way, sit down and pull myself directly in. This setup allowed me to only focus on my monitors and not be distracted by anything going on around me, fore you can't turn to look anyhow.

Cons

From customers to employees, reviews are valid. Be careful of any company that in their sales pitch to customers, doesn't give out their company name. Uses a generalized names, e.g. "Wireless Fulfillment Center". Basically, a third party re-seller of some major telecommunications carrier services (T-Mobile, Verizon, Century Link). Management, like customer relations skills, are poor. Comes from the top down. Company Culture. I've never attended a Company Christmas party were there was zero owner representation. Direct example, entire IT Development gone after 9 months. No warnings, no write ups to anyone. Just gone. The last of us were recently ("Laid Off"). Hmmm. But my and the Developers jobs are both posted on all major job sites (even before we were laid off). Witnessed tremendous turnover of personnel in the Call Center during my tenure. This would not be a place to further your career, period.

6
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