Smoke and Mirrors - Technical Support Agent Venmo Employee Review

2.0
26 Aug 2017
Recommend
CEO approval
Business outlook

Pros

PayPal benefits and great co-workers. They have a vision. The app is popular enough. I've already given my letter of resignation.

Cons

Inexperienced leadership and extreme micro management makes the culture feel like a prison. Compared to other payment apps, Venmo has more catching up to do. I wouldn't be surprised if PayPal dissolved the company

Explore other reviews about Venmo

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

People care about the product immensely. Also, WFH 100% is really great as an option.

Cons

PayPal's senior leadership is absolutely clueless on how to move the product forward or grow the company, and this kills the I credible Venmo team's work velocity considerably. Senior leadership also thinks inserting ads everywhere is somehow helpful for the Venmo brand and company as a whole. They (PayPal) just removed sabbatical PTO. Horrendous idea.

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