Great Company to work...if you're white or Queer - Customer Service Representative Venmo Employee Review

I have never worked for a company that made you feel more uncomfortable in my life. This is a huge high school that acts as if they care about diversity which they don't and promotions are based on which managers likes you vs merit. The Upper management not the leads are 100% clueless, they know 0 about the product, how it works, our day to day work or any of the metrics they create and try to drive. The office culture caters to the LGBTQ community and white people, people of color are afterthoughts. Black History Month, a joke. Pride Month a celebration. Majority of leadership is white, quality assurance 99% white. This company cares nothing about the users as they make them wait 3-5 day for responses but they care even less about the employees. Service Level who cares, customers waiting who cares upset customer who cares, but hey look new sign ups yay!