Horrible Work place - Anonymous employee Verida Employee Review

1.0
6 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission of helping patients access transportation is meaningful. Some frontline staff genuinely care about the people they serve.

Cons

In my experience, the workplace culture was hostile and unprofessional. I personally observed behavior and comments that reflected racial bias and favoritism, which contributed to a discriminatory environment. Leadership, including executive leadership, was often dismissive, unapproachable, and at times openly rude to employees. Confidential employee matters were not always handled appropriately. I witnessed situations where private or sensitive information was discussed in ways that did not align with professional standards or HIPAA privacy expectations. Communication was poor and inconsistent, causing confusion and stress across departments. Support for employees was inconsistent and dependent on who your manager was rather than company standards.

Explore other reviews about Verida

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Still training it’s nice, work from home

Cons

Fast pace, rude members sometimes

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Ms. Lynette (Trainer) Being able to help Medicaid members get to and from their appointments

Cons

Pay too low, Team leads with the exception of two (India and Kristine and Supervisor Walter) can use some training on how to work with, approach or respond to their team. They come across as rude and speak down to you like you’re an idiot. Chat questions aren’t answered timely or at all. After being hired perm. The company is unorganized but expects you to meet these metrics, back to back calls. Hour lunches cut down to 30 minutes because of the call volume so you don’t have time to regroup before getting back on.

See reviews by: Helpful|Rating|Date|All