Find another job - Customer Service Representative (CSR) Vervent Employee Review

= Supportive and approachable management = Positive, collaborative, and inclusive workplace culture = Fast-paced but well-organized work environment = Great opportunities to learn time management, communication, and adaptability = Strong sense of teamwork and feeling valued

= Can be challenging to juggle multiple priorities during busy periods

- Quarterly Bonus - can choose to be hybrid or remote

- Lack of clearly defined processes or best practices - HR is very old fashioned: lower pay, minimal pay increase, no paid paternity/maternity leave while execs get treated like royalty - They will give you laptop/computer that are 6 years old, making it impossible to do your job day to day. - the company seems to have a bad rep amongst other employers when applying for new jobs. They might NOT want to see that you’ve worked here for a long time just fyi.