Great Doctors; horrible HR/Leadership - Customer Service Representative (CSR) Veterinary Healthcare Associates Employee Review

The team of people that work there

Very long tiring shifts unfortunately

The techs, doctors and support staff are the ones who care about the pets.

Where to start, the management is horrible upper leadership is even worse. The most toxic place to work cause it is a cult. You can watch the owners videos on tube where he tries to justify firing over 32 staff members. They were told budget costs and lay off so they couldn't get unemployment. They also never received cobra so health insurance just cancelled and no coverage. hr continually ignored requests...one person fired even though multiple emails sent to HR requesting FMLA. Leadership had no training or support they did finally start a few course but that was a failure. Upper management has human health care background so no knowledge of animals. Support staff work long hours for little pay... Pay is not consistent with qualifications either. I could go on but there's too much. There are so many other local places to work so run from here