Great place to work but leadership needs changing - Product Manager Viator Employee Review

4.0
23 Oct 2024
Recommend
CEO approval
Business outlook

Pros

People and culture are amazing and unlike anywhere else I've worked Nice offices Truly interesting work

Cons

Strategy is all over the place and seems to constantly change R&D leader seems to be on a quest for power and control of everything which distracts from the underlying great work the teams would otherwise do

Explore other reviews about Viator

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good money for the job

Cons

Shifts can vary scheduling challenging

1.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good compensation and benefits. Flexible remote work setup. Work-life balance is possible.

Cons

The culture is highly political and lacks psychological safety. Favoritism and perception seem to matter more than performance. Collaboration suffers because people are more focused on protecting themselves and their headcount than supporting each other. Leadership is largely absent and disconnected from the actual work. Frequent layoffs have created an ongoing sense of instability. Entire teams lose key knowledge overnight, leaving others to figure things out with little to no documentation or support. Performance reviews can feel arbitrary and it's mostly gaslighting. If your priority is a steady paycheck (until it isnt), this may work for you. If you’re looking for mentorship, strong leadership, or a collaborative and forward-thinking environment, expectations should be managed.

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