Unethical and biased - Escalations Viator Employee Review

2.0
20 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The salary with bonus is competitive. Hybrid work.

Cons

Unethical behaviour from managers. You might be exceeding expectations and be dismissed if they dont appreciate you personally or someome requested your dismissal (while on probation). As you are dismissed (while exceding expectations) you lose some of the "promissed" bonus.

Explore other reviews about Viator

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good money for the job

Cons

Shifts can vary scheduling challenging

1.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good compensation and benefits. Flexible remote work setup. Work-life balance is possible.

Cons

The culture is highly political and lacks psychological safety. Favoritism and perception seem to matter more than performance. Collaboration suffers because people are more focused on protecting themselves and their headcount than supporting each other. Leadership is largely absent and disconnected from the actual work. Frequent layoffs have created an ongoing sense of instability. Entire teams lose key knowledge overnight, leaving others to figure things out with little to no documentation or support. Performance reviews can feel arbitrary and it's mostly gaslighting. If your priority is a steady paycheck (until it isnt), this may work for you. If you’re looking for mentorship, strong leadership, or a collaborative and forward-thinking environment, expectations should be managed.

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