Pros
Having worked for a number of marketing agencies, Vine Street sets itself apart from the bunch by providing genuine care and attention to both clients and staff. Staff are supported through ongoing training and support, and a very healthy work-life balance. The team is very collaborative, and share their ideas and skills to ensure all accounts are thriving. Client satisfaction is paramount and this is ensured through highly skilled PPC specialists and thorough quality control. The owner Gemma works tirelessly to ensure staff are satisfied and up to date in skills and knowledge, which follows through to great results for clients. Gemma nurtures a positive, encouraging and empathetic environment for learning and success in the digital industry. This company is truly a diamond in the rough amongst so many high-churn agencies with no genuine care or passion outside of making a buck.
Cons
Client onboarding processes could be refined, but this was acknowledged and in the works at the time I left.